Shipping policy

Shipping Policy for Run Doc Wellness Foot Health/Fitness Store

1. Shipping Rates & Delivery Times We aim to deliver your orders quickly and efficiently. Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your package.

  • Standard Shipping: 3-7 business days

  • Expedited Shipping: 1-3 business days

  • International Shipping: Delivery times vary based on location (typically 7-21 business days).

Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, holidays, or customs processing.

2. Processing Times Orders are processed within 1-2 business days. Orders placed after 12 PM EST or on weekends/holidays will be processed the next business day. You will receive a confirmation email with tracking details once your order has shipped.

3. Shipping Carriers We use trusted carriers to ensure your package arrives safely and on time. Our shipping partners include:

  • USPS

  • FedEx

  • UPS

  • DHL (for international orders)

4. Shipping Restrictions At this time, we are unable to ship to P.O. Boxes or APO/FPO addresses. For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by their country.

5. Lost or Delayed Packages If your package is lost or delayed, please contact us at [Insert Contact Email] with your order number. We will work with the carrier to resolve the issue as quickly as possible.

6. Damaged or Incorrect Orders If your order arrives damaged or you receive the wrong item, please contact us within 5 business days of delivery. Provide photos and a description of the issue, and we will arrange for a replacement or refund.

7. Order Tracking Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.

8. Free Shipping Offers From time to time, we may offer free shipping on orders over a certain amount. Free shipping promotions will be clearly communicated on our website and apply to standard shipping within eligible regions only.

9. Changes to Shipping Policy Run Doc Wellness reserves the right to modify this shipping policy at any time. Changes will be reflected on our website immediately.

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